Information Governance Analyst Lead

​Our client is a leading business law firm serving the emerging growth and technology marketplace.  They represent entrepreneurs, tech companies, venture capital firms and investment banks throughout the country and the world.  
 
Job Description
 
Our client is seeking an experienced Information Governance Analyst Lead (“Lead”) to work in their Redwood City office.  The Lead’s responsibilities include assisting with the mentoring and development of new employees, delegating and monitoring workflow to ensure deadlines are met and applying superior critical thinking skills to make appropriate decisions in response to complex requests.  The Lead will report to the Information Governance Manager and will work below the Information Governance Supervisor and Information Governance Coordinator.
 
Job Responsibilities
 

• Assist in the day-to-day mentoring and development of Information Governance employees
• Classify, index, process, file and retrieve a wide variety of materials under a comprehensive records and document management system
• Prepare charts, reports, forms and other documents for department use
• Prepare calendars, logs, listings, etc., for use of tracking or maintaining departmental information
• Organize workload, set priorities and provide support to meet records management needs
• Exercise sound, independent judgement within established procedures and guidelines
• Provide training to Information Governance team and end-users on all aspects of the records filing system and procedures
• Effectively communicate with other firms to coordinate timely ingoing and outgoing client file transfers
• Extensive data entry in various department logs and trackers
• Promote an awareness and positive image of the department
• Closely work and communicate with other Leads, Coordinator and Supervisor to ensure all department responsibilities are carried out timely and efficiently

 
Job Requirements
 

• Minimum of two years of experience working in an Information Governance or Records Lead capacity in a law firm or professional services company
• Proficiency in Microsoft Word, Excel, Outlook, Adobe Acrobat, Nuance or other PDF-based solution
• Advanced knowledge of records management software applications such as Autonomy/FileSurf and current electronic filing systems
• Experience troubleshooting complex issues and working collaboratively with fellow team members and management
• Ability to effectively mentor and train new Information Governance Analysts in policies, processes and procedures with a strong underlying commitment to the principle of continuous improvement
• Superior organizational skills and ability to manage multiple priorities and deadlines.
• Excellent communication skills, both written and verbal
• Strong attention to detail
• Demonstrates exceptional customer service, integrity and commitment to innovation and efficiency
• Ability to lift up to 35 pounds

Educational Requirements

• B.S./B.A. degree or equivalent work experience

Schedule
The hours are Monday through Friday from 10:00 a.m. to 6:30 p.m.
Status
Full Time, Non-Exempt.
Benefits
Our client offers an excellent benefit package which includes full medical, dental and vision coverage; 401(k) with employer match; Flexible Spending Account and Paid Time Off. 
 
We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status or disability.